Minnix Property Management
OWNER FAQ
Have Questions? We’ve Got Answers.
Owner FAQ
Have Questions? We’ve Got Answers.
What property management services does Minnix provide?
We provide full-service management including leasing, marketing, tenant screening, rent collection, maintenance coordination, eviction support, and financial reporting.
How are tenants screened?
Do you handle maintenance—and are there markups?
Yes, we coordinate all repairs. We do not mark up vendor or material costs—you pay only the actual invoice.
How is rent collected and paid to owners?
When will I receive my monthly statements?
Statements are uploaded to your Owner Portal every month. You’ll find rent collected, maintenance expenses, invoices, and more.
Is there a lease guarantee or vacancy support?
Yes. If a tenant breaks their lease early, your next lease fee is prorated. During vacancies, we manage utilities and aggressive marketing.
What pricing plans do you offer?
We offer:
- Full-Service: Complete property management
- Portfolio: Discounted rates for multiple properties
- Lease-Only: We find and place a tenant; you manage after that
Do you provide marketing materials?
Yes. We include professional photography, video tours, and advertising across listing platforms, social media, and Google Ads.
Can you manage multiple or out-of-town properties?
Yes, we manage multiple units and work with many out-of-state owners. Portfolio pricing may apply.
Do you work with Section 8 tenants?
Yes, as part of our Full-Service plan. Participation is up to the property owner.
Are there any hidden fees?
No. All fees are clearly disclosed in your agreement. Transparency is one of our top priorities.
Does Minnix mark up utilities?
No. You are billed the exact utility cost—no upcharges.
How long does eviction take?
Usually 30–45 days, depending on court schedules and constable availability.
Do I pay a management fee when the unit is vacant?
No. You only pay a management fee when rent is collected.
Does Minnix keep the late fees?
Yes. Late fees are retained by Minnix and are often negotiated or waived to help with collections.
What is the reserve fund and how is it used?
We hold a $500 per-unit reserve to cover emergency repairs. The balance is returned if your account is closed.
What is the maintenance approval limit?
We automatically handle repairs under $500. For anything over $500, we’ll contact you first with a quote.
Who pays for property repairs?
The owner is responsible unless it’s tenant-caused damage—in which case we bill back the tenant.
What happens to the tenant’s deposit after move-out?
We inspect the unit, deduct for damages if needed, and return any remaining deposit to the tenant. Owner charges are credited back.
What happens with unpaid tenant balances?
We send them to collections. Recovered funds are forwarded to you.
How can I send funds to Minnix?
You can make “Owner Contributions” through your Owner Portal using ACH, debit, or credit card.
Does Minnix perform routine inspections?
Can I use my own contractors?
Will Minnix work with my home warranty?
What fees should I compare when choosing a manager?
Common fees include:
- Management fee
- Leasing fee
- Renewal fee
- Maintenance/material markups
- Utility markups
- Marketing fees
We only charge management, leasing, and renewal fees + a $25 per unit annual marketing fee. No markups on materials, maintenance, or utilities.